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Customer service

By completing a purchase at www.tryststockholm.com, you agree to our terms and conditions.

By completing a purchase at www.tryststockholm.com, you agree to our terms and conditions. You then agree that we store and handle your personal data. You have the right to access the information that we store.

Terms & Conditions

Shipping 
When ordering within the EU, all additional charges such as VAT/tax and duties are included in the given price. 

When ordering outside the EU, all prices exclude VAT/tax and duties. Price also excludes costs for physical inspection at customs in countries where this is required. Please note that we cannot undervalue orders, or mark them as a gift.

Liability & product details
We guarantee that all Tryst products are manufactured with care and skill. The products are displayed in their true colours and all sizes and measurements are as accurate as we can reasonably make them. How colours appear on your screen though, is depending on your screen.

Delivery Time
Tryst is a small company and we will do our best to process your order as quickly as possible. Normally we ship your order within 2-4 business days.

Shipping
We use different companies for shipping our orders. 

Shipping Cost
Free shipping and free exchanges. If you make a return it will be at your own cost.

Return policy
Our general return period is 14 days, counted from the day that you receive your order.

Make a return
Of course we hope that you will love your new clothes from Tryst, but if it happens that you would like to return or exchange any of the items bought, please contact us at hello@tryststockholm.com, and we will help you.

Shipping Information
If your package is damaged when delivered, please point this out to the carrier and then contact customer service at the courier directly. Save all packaging. Orders cannot be redirected once they are dispatched. Tryst Stockholm AB cannot be held responsible for any delays depending on a third party.

In the case of any technical errors regarding stock or price occurs, we reserve the right to cancel your order. You will be notified and the money will be credited to your account.

Contact us at hello@tryststockholm.com

This store is owned by
Tryst Stockholm AB
Insjövägen 2, 133 36 Saltsjöbaden, Sweden.
VAT No SE559091530101

 

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